PagerDuty Overview

PagerDuty

By PagerDuty

4.7★★★★★(437 Ratings)Write review

What is PagerDuty?

PagerDuty is a leader in digital operations management, providing an always-on platform that helps organizations ensure perfect digital experiences. It specializes in real-time incident response and alerting, intelligently aggregating alerts from various monitoring tools and automating the process of identifying, notifying, and mobilizing the right responders. Teams use PagerDuty to diagnose and resolve issues rapidly, minimize service downtime, and implement processes to prevent future problems. The platform is central to modern DevOps and IT operations, enabling a proactive approach to maintaining system reliability and customer satisfaction.

Who it's for:

PagerDuty is essential for technology companies, IT operations (ITOps), DevOps, and site reliability engineering (SRE) teams in organizations of all sizes that manage critical digital services. It is a must-have for any business where system uptime and rapid incident response are crucial to operations and revenue.

Our verdict:

PagerDuty is the industry-standard platform for intelligent incident response and operational reliability. Its robust alerting, on-call scheduling, and workflow automation are unparalleled for ensuring teams can respond to and resolve critical issues before they impact customers.

PagerDuty Details

PagerDuty Platforms supported

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

On-Premise Linux

On-Premise Windows

PagerDuty Support options

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

PagerDuty Training options

Documentation

Live Online

Videos

Webinars

In-Person

PagerDuty Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

PagerDuty Features

Most valued PagerDuty features by users

Alerts/Notifications

Application Management

Diagnostic Tools

Event Logs

Full Transaction Diagnostics

Performance Metrics

Resource Management

Root Cause Analysis

Server Monitoring

AI/Machine Learning

Data Aggregation

IT Monitoring

Incident Management

Performance Monitoring

Reporting/Analytics

Access Controls/Permissions

Audit Management

Capacity Management

Configuration Management

Data Storage Management

Top PagerDuty Alternatives & Competitors

1

Obkio

By Obkio

5★★★★★(103 Ratings)

Obkio is a distributed, cloud-based Network Performance Monitoring and Diagnostic (NPMD) SaaS solution. It deploys lightweight monitoring agents (called ?Monitoring Points?) across key network locations?including o... Read More

2

Dotcom-Monitor

By Dotcom-Monitor

4.7★★★★★(117 Ratings)

Dotcom-Monitor offers a suite of enterprise-grade monitoring and testing solutions for ensuring the performance, availability, and functionality of digital assets. Its platform provides comprehensive monitoring for websi... Read More

3

New Relic One

By New Relic

4.6★★★★★(343 Ratings)

New Relic One is a unified observability platform that consolidates all telemetry data?including metrics, events, logs, and traces?into a single interface. It empowers engineering teams to monitor, analyze, and troub... Read More

4

Splunk Enterprise

By Splunk

4.7★★★★★(315 Ratings)

Splunk Enterprise is a powerful data platform that specializes in investigating, monitoring, analyzing, and acting on machine-generated data from across an organization's IT infrastructure and business applications. Trus... Read More

5

LogRocket

By LogRocket

5★★★★★(51 Ratings)

LogRocket is a frontend monitoring and product analytics platform that combines session replay, performance monitoring, and error tracking. It records what users actually do and experience in web applications, allowing d... Read More

6

LogicMonitor

By LogicMonitor

4.8★★★★★(159 Ratings)

LogicMonitor is a SaaS-based, automated observability platform that provides deep visibility into the performance and health of IT infrastructure, from networks and servers to applications and cloud services. It focuses ... Read More

7

Honeycomb

By Honeycomb.io

5★★★★★(41 Ratings)

Honeycomb is an observability platform designed to help engineering, DevOps, and SRE teams understand, debug, and improve the behavior of complex, distributed production software systems. It moves beyond traditional moni... Read More

8

Site24x7

By ManageEngine

4.4★★★★(85 Ratings)

Site24x7 is a cloud-based internet service monitoring solution from ManageEngine. It provides in-depth monitoring to ensure the health, performance, and availability of websites, web applications, and critical internet s... Read More

9

WhatsUp Gold

By Progress Software

4.5★★★★★(414 Ratings)

WhatsUp Gold is a network, server, and application monitoring platform that delivers at-a-glance status and performance information for a wide range of IT assets. It provides unified visibility into devices, servers, sto... Read More

10

Datadog

By Datadog

4.7★★★★★(251 Ratings)

Datadog is a unified observability and security platform for cloud-scale applications. It brings together metrics, traces, and logs from servers, databases, tools, and services into one place, providing full-stack visibi... Read More