What is mPACS?

mPACS from Mandon Software is a comprehensive, robust policy and claims administration system with a long-standing reputation since 1999. It offers a complete end-to-end solution for managing an insurance intermediary's entire database, encompassing quotations, policies, and claims. Core functionalities include rating, documentation generation, workflow automation, diary management, and auditing. The system provides deployment flexibility with both on-premises and cloud-based options. A key strength is its open API, which facilitates seamless integration with third-party systems, reducing manual data entry, minimizing errors, and creating a more efficient, seamless experience for both staff and end customers.

Who it's for:

mPACS is tailored for insurance brokers, Managing General Agents (MGAs), and insurance carriers in the UK and beyond who require a powerful, integrated system to handle the full policy lifecycle. It is well-suited for organizations that value deep functionality, configurability, and the ability to connect with other best-in-class software via API.

Our verdict:

mPACS is a mature and capable administration system built on decades of industry experience. Its comprehensive feature set and strong integration capabilities via an open API make it a reliable and scalable choice for established insurance businesses looking for a system that can grow and adapt with their needs.