Milestone Overview
What is Milestone?
Milestone is a comprehensive mobile delivery application that empowers drivers to execute deliveries efficiently while providing management with deep visibility into every aspect of the delivery process. The driver app captures a wide range of events and Key Performance Indicators (KPIs), including live vehicle tracking, driver attendance, loading/unloading times, and proof of delivery with signatures and barcode scanning. It enhances safety and compliance with features like over-speeding alerts and location verification. A centralized control room dashboard aggregates this data for real-time visibility, often displayed on large screens. Customers also benefit from online tracking portals and dedicated apps, ensuring transparency for both regular and e-commerce deliveries.
Who it's for:
Milestone is designed for businesses with dedicated delivery fleets, such as distributors, courier companies, and e-commerce fulfillment operations. It is ideal for fleet managers, operations controllers, and business owners who require granular, real-time data on driver performance, delivery accuracy, and vehicle activity to optimize their last-mile operations.
Our verdict:
Our verdict is that Milestone is a feature-rich mobile solution that provides exceptional operational visibility. Its strength lies in the detailed event capture and KPI tracking, making it an excellent tool for data-driven businesses focused on monitoring and improving every detail of their delivery execution.
Milestone Details
Milestone Platforms supported
Cloud, SaaS, Web-Based
Desktop Windows
Mobile Android
Desktop Chromebook
Desktop Linux
Desktop Mac
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Milestone Support options
Milestone Training options
Documentation
Live Online
In-Person
Videos
Webinars
Milestone Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Milestone Pricing
Tiered pricing system
Milestone Features
Most valued Milestone features by users
Barcode Recognition
Billing & Invoicing
Customer Database
Delivery Tracking
Dispatch Management
Label Printing
Mobile Access
Order Entry
Routing
Scheduling
Shipping Labels
Third Party Integrations
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