InTouchLink Overview

InTouchLink

By InTouchLink

4.5★★★★★(62 Ratings)Write review

What is InTouchLink?

InTouchLink is the premier platform dedicated to resident engagement and family satisfaction within senior living communities. Built on the premise that everyone deserves to be connected, it is an all-encompassing system designed to streamline operations, promote communication, and increase satisfaction. Its powerful yet user-friendly suite includes an Enterprise Content Management Center, In-Room TV Channel, Resident and Family Member Portals, a Learning Center, a Service Request Manager, and more, creating a digital ecosystem that connects residents, families, and staff.

Who it's for:

This platform is ideal for senior living community operators—including independent living, assisted living, and memory care—who prioritize enhancing the resident experience, strengthening family connections, and improving internal communication and operational efficiency.

Our verdict:

Our verdict is that InTouchLink is a comprehensive and thoughtfully designed engagement platform that excels at fostering community and connection. Its wide array of communication and content tools makes it a top-tier choice for senior living providers aiming to differentiate themselves through superior resident and family experiences.

InTouchLink Details

InTouchLink Platforms supported

Cloud, SaaS, Web-Based

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

On-Premise Linux

On-Premise Windows

InTouchLink Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

InTouchLink Training options

Documentation

In-Person

Live Online

Videos

Webinars

InTouchLink Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

InTouchLink Features

Most valued InTouchLink features by users

Admissions Management

Billing & Invoicing

Care Plan Management

Event / Activities Planning

Incident Management

Lead Management

Meal / Nutrition Management

Medication History

Staff Management

Work Order Management

Claims Management

Clinical Care

EMR/EHR

For Home Care Providers

For Nursing Homes

Geriatric Care

MDS Review

Patient Records Management

Staff Scheduling

Top InTouchLink Alternatives & Competitors

1

MatrixCare Senior Living Facility

By ResMed

3.5★★★★(28 Ratings)

MatrixCare Senior Living Facility, now part of ResMed, is an integrated software solution crafted to help senior living operators streamline complex processes and achieve key business goals. Leveraging innovative cloud t... Read More

2

Tabula Pro

By Senior Living Software

4.9★★★★★(414 Ratings)

Tabula Pro is a comprehensive electronic health record (EHR) and electronic medication administration record (eMAR) software suite tailored for senior living communities, including assisted living and memory care. Its co... Read More

3

eResidentCare

By Software Solutions Associates

4.5★★★★★(46 Ratings)

eResidentCare is a cost-effective, Software-as-a-Service (SaaS) web application providing a complete management solution for assisted living and residential care facilities. It delivers a full suite of tools for clinical... Read More

4

myUnity Senior Living

By Netsmart Technologies

3.4★★★★★(39 Ratings)

myUnity Senior Living is a unified software platform built to manage the complexity of any senior living care setting, both now and in the future. It is designed for compliance, care coordination, and the new era of valu... Read More

5

AL Advantage

By AL Advantage

4.4★★★★(177 Ratings)

AL Advantage is a care management software platform intentionally designed to reduce on-the-job stress for caregivers in senior living. Created by veteran caregivers for caregivers, it is renowned for its exceptional eas... Read More

6

ECP

By ECP

4.7★★★★★(81 Ratings)

ECP is an affordable, web-based, and platform-independent software solution customized for assisted living communities of any size. Its integrated platform offers a core electronic medication administration record (eMAR)... Read More

7

ALIS

By Medtelligent

4.9★★★★★(154 Ratings)

ALIS is a comprehensive, resident-centric software suite built exclusively for the assisted living and memory care industry. Its design philosophy prioritizes an inviting, intuitive user interface that minimizes training... Read More

8

Caremerge

By Caremerge

4.7★★★★★(23 Ratings)

Caremerge provides a unified suite of Electronic Health Record (EHR) and resident Engagement solutions specifically for senior living providers. The platform is engineered to promote resident wellness and inspire seamles... Read More

9

Senior Insight

By Senior Insight

4.5★★★★★(32 Ratings)

Senior Insight is an assisted living software platform developed by industry professionals with direct operational experience. It is designed to support the entire ecosystem of a senior living community, focusing equally... Read More

10

ala Carte Menus

By Crandall Corporate Dietitians

4.6★★★★★(44 Ratings)

ala Carte Menus is a specialized, cloud-based dining and nutrition management software designed for senior living communities. It streamlines menu planning, recipe management, and dietary compliance. The platform provide... Read More