Firsthand Overview
What is Firsthand?
Firsthand is the premier alumni engagement and mentoring platform, designed to transform alumni networks into dynamic, interactive communities. It provides institutions with comprehensive tools to increase alumni participation, foster a culture of giving back, and track engagement metrics through robust data analytics. The platform is recognized as the number one provider in its field, trusted by hundreds of leading global institutions, including Harvard, Oxford, MIT, and Cambridge, to build lasting and valuable connections with their graduates.
Who it's for:
This software is for universities, colleges, and educational institutions of all sizes that seek to professionally manage, engage, and monetize their alumni networks. It is particularly suited for advancement offices, alumni relations teams, and institutional leadership focused on strengthening community ties, driving fundraising campaigns, and demonstrating tangible return on investment from alumni programs.
Our verdict:
Our verdict is that Firsthand is an industry-leading, highly trusted solution ideal for any institution serious about maximizing the value of its alumni community. Its proven track record with elite clients, combined with powerful engagement and data demonstration tools, makes it a top-tier choice for scalable and sustainable alumni network management.
Firsthand Details
Firsthand Platforms supported
Cloud, SaaS, Web-Based
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Firsthand Support options
24/7 Live Rep
Chat
Email Help Desk
Knowledgebase
Phone Support
Firsthand Training options
Documentation
In-Person
Live Online
Webinars
Videos
Firsthand Related Categories
Firsthand Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Firsthand Pricing
Tiered pricing system
Firsthand Features
Most valued Firsthand features by users
Event Management
Fundraising Management
Jobs Board
List Management
Member Accounts
Member Communities
Member Directory
Member Portal
Membership Management
Website Management
Action Item Tracking
Appointment Scheduling
Curriculum Management
Goal Management
Mentor/Coach Matching
Mentoring Program Management
Progress Tracking
Attendee Management
Badge Management
Customizable Branding
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