Cleartouch Cloud Contact Center Platform Overview
What is Cleartouch Cloud Contact Center Platform?
The ClearTouch Cloud Contact Center Platform by TNC is a multi-channel cloud call center solution. It is designed for integration with existing business systems like CRM, ERP, and in-house applications. A key feature is its readiness for remote work, allowing agents to work from anywhere. The platform also offers scalability, enabling businesses to easily adjust the number of active agents based on fluctuating demand.
Who it's for:
Call centers, customer support departments, and sales teams of various sizes that require a flexible, cloud-based contact center that supports remote agents and integrates with their core business software for a unified workflow.
Our verdict:
Our verdict: ClearTouch provides a modern, integrable, and scalable cloud contact center solution, with a strong emphasis on remote work readiness, making it a relevant choice for today's distributed workforce models.
Cleartouch Cloud Contact Center Platform Details
Cleartouch Cloud Contact Center Platform Platforms supported
Cloud, SaaS, Web-Based
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Cleartouch Cloud Contact Center Platform Support options
Cleartouch Cloud Contact Center Platform Training options
Cleartouch Cloud Contact Center Platform Related Categories
Cleartouch Cloud Contact Center Platform Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Cleartouch Cloud Contact Center Platform Features
Most valued Cleartouch Cloud Contact Center Platform features by users
Automatic Call Distribution
Call Monitoring
Call Recording
Call Routing
Call Scripting
Call Transfer
Campaign Management
IVR / Voice Recognition
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Reporting/Analytics
Audio / Video Conferencing
Chat/Messaging
Fax Management
File Sharing
Call Center Management
Call Logging
Callback Scheduling
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