C2 ATOM Overview

C2 ATOM

By Sherweb

4.3★★★★(30 Ratings)Write review

What is C2 ATOM?

C2 ATOM is a cloud-based IT Service Management (ITSM) platform built on ITIL best practices. It features a customizable service catalog, a self-service portal for users, and a powerful Configuration Management Database (CMDB) integrated with asset management. The platform excels in automating workflows for incidents, problems, changes, and requests without requiring coding, enabling rapid efficiency gains and an optimized user experience while maintaining a certified ITIL structure.

Who it's for:

This solution is designed for IT departments and service managers in small to large organizations looking to implement or modernize their ITSM processes with a flexible, automated, and user-friendly cloud platform.

Our verdict:

Our verdict is that C2 ATOM is a capable and adaptable ITSM tool, offering strong automation and a good user experience, making it a practical choice for IT teams aiming to improve service delivery and operational efficiency.

C2 ATOM Details

C2 ATOM Platforms supported

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

On-Premise Linux

On-Premise Windows

Desktop Chromebook

Desktop Linux

Mobile Android

Mobile iPad

Mobile iPhone

C2 ATOM Support options

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

C2 ATOM Training options

Documentation

In-Person

Live Online

Videos

Webinars

C2 ATOM Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

C2 ATOM Pricing

Tiered pricing system

C2 ATOM Features

Most valued C2 ATOM features by users

Access Controls/Permissions

Business Process Automation

Calendar Management

Compliance Tracking

Customizable Dashboard

Document Management

Forms Management

Graphical Workflow Editor

Mobile Access

No-Code

Task Management

Third Party Integrations

Workflow Configuration

Hierarchical View

Move & Copy

Parameterized Testing

Requirements-Based Testing

Security Testing

Supports Parallel Execution

Test Script Reviews

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