BigCommerce Overview

BigCommerce is a leading, enterprise-grade SaaS ecommerce platform renowned for its agility and ease of use, particularly strong in the B2B commerce space. It is designed to support the complex pricing models, customer accounts, and workflows inherent to B2B transactions, while also being excellent for B2C. The platform manages hosting, security, and automatic updates, freeing merchants to focus on growth. A key differentiator is its commitment to an open platform, allowing seamless integrations with critical backend systems like ERP, PIM, and CRM, and enabling quick expansion to new sales channels and technologies.
This platform is ideal for growing mid-market to large B2B and B2C brands, retailers, and manufacturers who need a scalable, open, and feature-rich ecommerce solution that reduces technical overhead and supports complex business models and integrations.
Our verdict is that BigCommerce is a top-tier, well-rounded ecommerce platform that excels in both B2B complexity and B2C agility. Its open-SaaS approach, combined with robust built-in features and managed infrastructure, makes it a powerful and strategic choice for serious online merchants.
BigCommerce Details
BigCommerce Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPhone
Desktop Chromebook
Desktop Linux
Mobile iPad
On-Premise Linux
On-Premise Windows
BigCommerce Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
BigCommerce Training options
Documentation
In-Person
Live Online
Videos
Webinars
BigCommerce Related Categories
BigCommerce Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
BigCommerce Pricing
Tiered pricing system
BigCommerce Features
Most valued BigCommerce features by users
Bulk Ordering
Communication Management
Inventory Control
Mobile Access
Payment Options
Promotions Management
Reordering
Reporting/Analytics
SEO Management
Shipping Management
API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment
Inventory Optimization
Web/Mobile App Development
Cataloging/Categorization
Channel Management
Email Marketing
Top BigCommerce Alternatives & Competitors

Sana Commerce is an e-commerce platform deeply integrated with enterprise resource planning (ERP) systems, specifically Microsoft Dynamics and SAP. Instead of maintaining a separate product database, it uses the ERP as i... Read More

Pepperi offers a comprehensive B2B commerce platform specifically built for large to enterprise-level consumer goods companies. It serves as a central hub for managing omnichannel B2B sales, uniquely integrating several ... Read More

Zoey is a B2B and wholesale ecommerce platform designed to modernize how businesses sell to other businesses. It enables companies to provide their wholesale buyers with a 24/7 self-service ordering portal that is access... Read More

AmeriCommerce is a robust and scalable eCommerce platform engineered from the ground up to handle the demanding requirements of high-volume online stores and businesses with complex product catalogs. It goes beyond basic... Read More

Maropost Commerce Cloud is a flexible and powerful e-commerce platform that enables retailers and wholesalers of any size to develop, launch, and maintain sophisticated online stores. It combines robust storefront capabi... Read More

ewiz commerce is an innovative B2B eCommerce platform that distinguishes itself by being powered by artificial intelligence. It integrates advanced AI capabilities directly with built-in sales and marketing tools, aiming... Read More

B2B Wave is a secure, cloud-based platform focused on B2B sales and catalog management. It enables wholesalers, distributors, and manufacturers to create professional online product catalogs with customer-specific price ... Read More

Now Commerce is a leading B2B eCommerce platform specifically built to integrate with QuickBooks Desktop, enabling wholesalers, manufacturers, and distributors to extend their operations online. It allows business custom... Read More

RepSpark is a B2B eCommerce platform designed to empower brands and their sales teams to present product lines effectively and grow wholesale business. It provides digital tools such as Digital Catalogs and Virtual Showr... Read More

Orderwerks is a practical and focused operations software designed to streamline planning and execution processes. It emphasizes increasing team productivity and organizing reliable follow-through on tasks and orders. Th... Read More