What is Atera?

Atera is an all-in-one, integrated IT management platform built specifically for Managed Service Providers (MSPs) and IT professionals. It consolidates the core tools of the trade into a single, seamless interface: Remote Monitoring and Management (RMM) for oversight, Professional Services Automation (PSA) for ticketing and workflow, remote access for support, patch management, billing, and advanced reporting. Its most disruptive feature is its pricing model, which charges a flat monthly fee per technician rather than per device or endpoint. This allows MSPs to scale their client base and managed devices without linearly increasing software costs, providing significant financial predictability and scalability.

Who it's for:

Atera is exclusively for Managed Service Providers (MSPs) and IT service businesses of all sizes, as well as internal IT departments looking for a unified management suite. Its per-technician pricing is particularly attractive for growing MSPs managing a large number of devices.

Our verdict:

Atera is a game-changer in the MSP software space due to its integrated approach and revolutionary pricing model. By eliminating per-device fees, it removes a major barrier to growth and profitability. The platform's breadth and depth make it an outstanding, cost-effective choice for any service-focused IT business.