Act! Overview
What is Act!?
Act! Premium is a flexible and powerful CRM solution designed to provide small and midsize businesses with the tools to manage customer relationships, streamline sales processes, and execute marketing campaigns. It stands out for its high degree of customizability, allowing users to tailor the software extensively to fit unique industry processes, terminologies, and workflows. Act! offers deployment flexibility, including cloud, on-premise, or hybrid options, and provides robust features for contact and opportunity management, email marketing, and reporting. This adaptability ensures the software can conform to the specific ways a business operates, rather than forcing the business to change its processes.
Who it's for:
Act! Premium is ideal for small to midsize businesses across various industries that require a highly customizable CRM. It suits companies with specific processes that off-the-shelf solutions can't accommodate, and those who value having deployment choices (cloud or on-premise) to meet their IT and access preferences.
Our verdict:
Act! Premium is a strong contender for businesses that prioritize flexibility and control. Its powerful customization options and choice of deployment models provide a level of adaptability that many CRMs lack. For SMBs with unique needs seeking a CRM they can mold to their business, Act! Premium is a very capable and versatile choice.
Act! Details
Act! Platforms supported
Cloud, SaaS, Web-Based
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Desktop Chromebook
Desktop Linux
Desktop Mac
Act! Support options
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Act! Training options
Documentation
In-Person
Live Online
Videos
Webinars
Act! Related Categories
Act! Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Act! Features
Most valued Act! features by users
Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Generation
Lead Qualification
Marketing Automation
Mobile Access
Quotes/Estimates
Segmentation
Social Media Integration
Task Management
Territory Management
Contact Database
Data Import/Export
Lead Management
Prospecting Tools
Sales Pipeline Management
Search/Filter
Shared Contacts
Top Act! Alternatives & Competitors
HubSpot CRM is a popular and accessible customer relationship management software built to scale with companies, from small teams of five to sophisticated sales forces of 500+. Its core design philosophy centers on reduc... Read More
Bitrix24 is a multifaceted platform that combines two core functions: a collaborative social intranet/portal and a comprehensive suite of over 35 business tools (CRM, project management, document management, communicatio... Read More
Capsule CRM, by Zestia, is an intuitive and straightforward customer relationship management platform designed to help small businesses stay organized and build better customer relationships. It emphasizes ease of use wi... Read More
Daylite for Mac is a powerful CRM and productivity app built exclusively for Apple's ecosystem, catering to teams that love using Macs, iPhones, and iPads. It deeply integrates with native Apple apps like Mail, Contacts,... Read More
Salesforce Essentials is an all-in-one sales and customer service solution built on the world's #1 CRM platform, tailored specifically for small businesses. Priced accessibly at $25 per user per month, it provides the co... Read More
VipeCloud is a sales-focused Customer Relationship Management (CRM) platform uniquely bundled with a full suite of marketing and communication tools, all designed to help businesses build rapport with their prospects and... Read More
Vtiger CRM is a comprehensive Customer Relationship Management platform designed to increase the productivity of agile sales teams. It provides tools to manage leads, opportunities, accounts, and communications in a unif... Read More
CloudBlue PSA, offered by Ingram Micro, is positioned as a next-generation Professional Services Automation (PSA) tool. It provides a complete, integrated package designed to automate and optimize the core business proce... Read More
eWay-CRM is a powerful, productivity-focused CRM solution that integrates deeply with the Microsoft Outlook environment, making it a natural choice for teams already embedded in the Microsoft ecosystem. It transforms Out... Read More
Clubspeed is a versatile CRM and customer management platform tailored for businesses that organize events, activities, or manage memberships. It provides a suite of tools to handle the entire customer journey, from init... Read More