Tekmetric Overview
What is Tekmetric?
Tekmetric represents a modern, cloud-based approach to auto shop management, focusing on intuitive navigation and flexibility to support business growth and innovation. The platform is designed to be easy to use while integrating with industry-leading solutions. It distinguishes itself with unique features like true two-way texting directly within the platform, interactive digital vehicle inspections that enhance customer communication, and real-time reporting for immediate business insights. Tekmetric aims to empower shops not just with tools, but with a community-oriented approach, suggesting that shops using it often lead in customer care, profitability, and community involvement.
Who it's for:
Tekmetric is aimed at forward-thinking auto repair shop owners and managers who value a clean, modern user interface and tools that foster direct customer engagement. It is ideal for shops that see technology as a key differentiator for improving service quality, technician productivity, and overall shop culture.
Our verdict:
Our verdict is that Tekmetric is a refreshing and thoughtfully designed platform that successfully blends powerful management tools with exceptional customer communication features. Its modern ethos and focus on unique capabilities like two-way texting set it apart. For shops wanting to elevate their customer experience and operational clarity, it is a highly compelling and modern solution.
Tekmetric Details
Tekmetric Platforms supported
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
On-Premise Linux
On-Premise Windows
Tekmetric Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Tekmetric Training options
Documentation
In-Person
Live Online
Videos
Webinars
Tekmetric Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Tekmetric Pricing
Tiered pricing system
Tekmetric Features
Most valued Tekmetric features by users
Billing & Invoicing
CRM
Inventory Management
Labor Rates
Maintenance Scheduling
Quotes/Estimates
Service History
VIN Lookup
Work Order Management
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