What is Relatient?

Relatient is a comprehensive, healthcare-exclusive patient engagement platform, recognized as the top KLAS-rated patient outreach solution in 2020. It is designed to seamlessly integrate with existing Electronic Health Record (EHR) and Practice Management (PM) systems. Its extensive feature set focuses on automating and enhancing patient communication and practice operations. Core capabilities include automated appointment reminders, alerts, and two-way chat to reduce no-shows. It also supports broadcast messaging, patient self-scheduling, waitlist management, and electronic check-in/registration. Furthermore, it enables health campaigns, patient recall programs, and satisfaction surveys, all aimed at improving the patient experience and clinical outcomes. A significant strength is its ability to write data back to the EHR, ensuring a synchronized workflow.

Who it's for:

This software is specifically designed for healthcare providers, medical practices, hospitals, and health systems seeking to optimize patient outreach, streamline administrative tasks, and improve overall practice efficiency and patient satisfaction through integrated, automated communication tools.

Our verdict:

Relatient stands out as a robust, specialized solution that effectively addresses critical pain points in healthcare administration. Its deep EHR integration and comprehensive suite of engagement tools make it a powerful platform for reducing administrative burden, improving patient adherence, and potentially increasing practice revenue. Its top KLAS rating underscores its effectiveness and value in the healthcare IT market.