Mend Overview
What is Mend?
Mend is an advanced, AI-powered patient engagement and practice management platform designed to revolutionize the operational efficiency and patient experience for multi-provider groups. It leverages automation and telehealth technology to achieve industry-leading metrics, including single-digit no-show rates, 98.3% patient engagement, and 99.85% video connection reliability. The software offers a complete digital patient management suite featuring intelligent appointment reminders, convenient patient self-scheduling, and seamless digital form collection. Furthermore, Mend boasts exceptional, #1-rated customer support and allows for the creation of custom workflows. Its automation technology is built for interoperability, enabling integration with any existing EHR, PMS, or other practice systems, facilitating smooth data exchange and workflow continuity.
Who it's for:
Mend is best suited for established medical and behavioral health practices with 11 or more providers. It is ideal for practice administrators and clinicians who are frustrated with high no-show rates, disjointed patient communication, and clunky software integrations, and who seek a modern, data-driven platform to enhance patient adherence, streamline operations, and leverage telehealth effectively.
Our verdict:
Our final assessment is that Mend stands out as a high-performance, technologically sophisticated solution for growing practices. Its proven results in reducing no-shows and boosting engagement are compelling. The combination of powerful AI features, robust telehealth, deep integration capabilities, and top-tier support makes it a premium choice for provider groups ready to invest in a system that can significantly improve both patient outcomes and practice profitability.
Mend Details
Mend Platforms supported
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
On-Premise Linux
On-Premise Windows
Mend Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Mend Training options
Documentation
In-Person
Live Online
Videos
Webinars
Mend Related Categories
Mend Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Mend Pricing
Tiered pricing system
Mend Features
Most valued Mend features by users
Appointment Scheduling
Billing & Invoicing
Drag & Drop
Faculty/Staff Management
HIPAA Compliant
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records Management
Physician Management
Recurring Appointments
Self Service Portal
ABA Data Collection
Appointment Management
Assessment Management
Document Management
Insurance Management
Learning Management
Mobile Access
Practice Management
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