Confluence Overview
What is Confluence?
Confluence, also by Atlassian, serves as a company-wide Knowledge Management Software tool designed to make organizational information accessible, preserved, and well-organized. It functions as a centralized wiki and collaboration space where teams can capture project plans, company updates, policies, meeting notes, and other critical intel. By structuring information in a searchable, trackable format, Confluence helps break down information silos and ensures valuable knowledge is retained and easily shared across the organization.
Who it's for:
Confluence is for entire organizations—from IT and engineering to HR, marketing, and operations—that need a single source of truth for documentation, project knowledge, and company information. It is essential for distributed teams and companies prioritizing knowledge retention.
Our verdict:
Confluence is a cornerstone of effective knowledge management, seamlessly integrating with tools like Jira. Its user-friendly wiki format and powerful organizational features make it indispensable for companies aiming to centralize information, improve collaboration, and preserve institutional knowledge.
Confluence Details
Confluence Platforms supported
Cloud, SaaS, Web-Based
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Desktop Chromebook
Confluence Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Confluence Training options
Documentation
Videos
Webinars
In-Person
Live Online
Confluence Related Categories
Confluence Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Confluence Pricing
Tiered pricing system
Confluence Features
Most valued Confluence features by users
Cataloging/Categorization
Collaboration Tools
Content Management
Decision Support
Discussions / Forums
Full Text Search
Knowledge Base Management
Self Service Portal
Access Controls/Permissions
Alerts/Notifications
Business Process Automation
Business Process Control
Drag & Drop
No-Code
Process Change Tracking
Process Modeling & Designing
Reporting/Analytics
Rules-Based Workflow
Templates
Third Party Integrations
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