360dialog Overview
What is 360dialog?
360dialog is a specialized service provider that acts as an official and accredited WhatsApp Business Solution Provider (BSP), granting businesses direct access to the official WhatsApp Business API. Its core mission is to empower companies to leverage WhatsApp for automated, scalable, and secure customer communication. The platform is designed to be a lightweight and developer-friendly gateway to the API, simplifying the often complex process of integration. Coupled with this technical offering is a straightforward and scalable SaaS pricing model, making it accessible for businesses of different sizes to utilize WhatsApp for notifications, support, marketing, and transactions. As an official partner, 360dialog ensures compliance with WhatsApp's policies and provides reliable delivery infrastructure.
Who it's for:
360dialog is targeted at businesses, developers, and agencies worldwide that want to integrate the official WhatsApp Business API into their applications, CRM systems, or customer service workflows for automated messaging, particularly in regions where WhatsApp is the dominant communication channel.
Our verdict:
Our verdict is that 360dialog is a premier and trusted gateway to the WhatsApp Business API. Its official accreditation, focus on a lightweight integration experience, and clear pricing make it an excellent choice for businesses serious about building scalable communication solutions on the world's most popular messaging app.
360dialog Details
360dialog Platforms supported
Cloud, SaaS, Web-Based
On-Premise Linux
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Windows
360dialog Support options
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
360dialog Training options
Documentation
In-Person
Live Online
Videos
Webinars
360dialog Related Categories
360dialog Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
360dialog Pricing
Tiered pricing system
360dialog Features
Most valued 360dialog features by users
Appointment Scheduling
Audience Targeting
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Multi-Channel Communication
Product Recommendations
SMS Messaging
Video Chat
AI/Machine Learning
API
Cloud Data Integration
Dashboard
Data Quality Control
Data Security
Drag & Drop
Integration Management
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