mFax Overview

mFax

By Documo

4.9★★★★★(182 Ratings)Write review

What is mFax?

mFax is a cloud-based fax service engineered for organizations with high-volume, compliance-critical faxing needs. It provides a scalable and secure platform for sending and receiving faxes from any internet-connected device, eliminating traditional fax machines and phone lines. Built with robust security, it employs TLS 1.2 and AES 256-bit encryption for data in transit and at rest, ensuring compliance with stringent regulations like HIPAA, GLBA, SOX, and PCI. A standout feature is its Tier-1 Priority Delivery Network, which promises industry-leading deliverability rates and can reduce transmission failures by up to 80%. The service emphasizes transparency with no contracts and no hidden fees.

Who it's for:

mFax is targeted at mid-sized to large enterprises across regulated industries such as healthcare, finance, legal, and government. It is ideal for IT departments, compliance officers, and business units that require a reliable, high-capacity fax solution that integrates seamlessly into existing applications and workflows while guaranteeing regulatory adherence. Companies burdened by the cost and failure rates of traditional fax infrastructure will find it particularly beneficial.

Our verdict:

Our verdict is that mFax is a top-tier, no-nonsense cloud fax solution for serious business use. Its focus on high-volume scalability, ironclad security, and exceptional deliverability addresses the core weaknesses of traditional faxing. The transparent pricing model is a welcome relief. For organizations where fax remains a business-critical and compliance-mandated channel, mFax offers a modern, reliable, and enterprise-grade alternative that can significantly reduce costs and operational headaches.

mFax Details

mFax Platforms supported

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Desktop Chromebook

Desktop Linux

Mobile Android

Mobile iPad

Mobile iPhone

On-Premise Linux

On-Premise Windows

mFax Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Phone Support

mFax Training options

In-Person

Live Online

Documentation

Videos

Webinars

mFax Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

mFax Pricing

Tiered pricing system

mFax Features

Most valued mFax features by users

Archiving & Retention

Automated Routing

Delivery Tracking

Email to Fax

Fax to Email

FoIP

Whitelisting/Blacklisting

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