NinjaOne Overview

NinjaOne

By NinjaOne

5★★★★★(334 Ratings)Write review

What is NinjaOne?

NinjaOne (formerly NinjaRMM) is a modern, powerful, and easy-to-use remote monitoring and management (RMM) platform built specifically for Managed Service Providers (MSPs). It offers a comprehensive feature set, flexibility, and power in a fast-to-deploy, intuitive package. The platform centers on a policy-based management approach that puts automation at the core of endpoint management strategy, while its modern user interface is designed to dramatically improve technician efficiency. NinjaOne is known for its straightforward, per-agent pricing, lack of implementation fees, and highly-rated customer support.

Who it's for:

NinjaOne is exclusively built for Managed Service Providers (MSPs). It is the ideal RMM solution for MSPs of all sizes looking for a tool that balances advanced functionality with ease of use, enabling them to manage their clients' endpoints efficiently, proactively, and profitably.

Our verdict:

Our verdict is that NinjaOne is a top-tier RMM platform that successfully marries robust functionality with exceptional usability. Its MSP-centric design, policy-based automation, and clear pricing model make it a favorite among service providers. For any MSP seeking to streamline operations and improve service delivery, NinjaOne is a compelling and highly effective choice.

NinjaOne Details

NinjaOne Platforms supported

Cloud, SaaS, Web-Based

Desktop Linux

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

On-Premise Linux

On-Premise Windows

NinjaOne Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

NinjaOne Training options

Documentation

Live Online

Videos

Webinars

In-Person

NinjaOne Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

NinjaOne Pricing

Tiered pricing system

NinjaOne Features

Most valued NinjaOne features by users

Backup and Recovery

Billing & Invoicing

CRM

Dashboard

Help Desk Management

Issue Management

Live Chat

Patch Management

Project Management

Remote Access/Control

Scheduling

Backup Log

Backup Scheduling

Cloud Backup

Compression

Continuous Backup

Encryption

Incremental Backup

Local Server Options

Remote Server Options

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