Firefly Reservations Overview

Firefly Reservations

By Aerocode Software

4.7★★★★★(78 Ratings)Write review

What is Firefly Reservations?

Firefly Reservations is a streamlined software solution that enables campgrounds and RV parks to easily accept and manage both short-term and long-term (including ongoing) reservations online. It automates key aspects of the guest journey and back-office tasks. The system supports automated payment processing with options for recurring and scheduled payments. It also sends automated emails to guests for payment reminders, arrival instructions, and departure information. To enhance the guest experience, Firefly includes a self-serve check-in kiosk and a guest portal where visitors can manage their reservations, update payment methods, make payments, and view their payment history independently.

Who it's for:

Firefly Reservations is ideal for campground and RV park operators who want to simplify their reservation and payment processes. It is particularly well-suited for parks that offer long-term stays or seasonal sites and need tools for automated billing, as well as those looking to implement self-service options for guests to reduce front-desk workload.

Our verdict:

Firefly Reservations focuses on core automation and guest self-service, offering a practical set of features for modern campgrounds. Its strength in handling recurring payments and providing a guest portal makes it a valuable tool for parks aiming to increase operational efficiency and offer a more convenient, contact-friendly experience to their visitors.

Firefly Reservations Details

Firefly Reservations Platforms supported

Cloud, SaaS, Web-Based

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

On-Premise Linux

On-Premise Windows

Firefly Reservations Support options

Chat

Email Help Desk

Knowledgebase

Phone Support

Firefly Reservations Training options

Documentation

Live Online

Videos

In-Person

Webinars

Firefly Reservations Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Firefly Reservations Pricing

Tiered pricing system

Firefly Reservations Features

Most valued Firefly Reservations features by users

Guest Check-in/Check-out

Multi-Location

Online Reservations

Permit Management

Point of Sale (POS)

Rental Management

Site Maps

Site Reservation Management

Utility Billing

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